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Customer Testimonials

Hear what our customers are saying about Paragon Plumbing & HVAC.

Real Experiences

“Our water heater burst late at night and I panicked. Paragon’s team was at our door in under an hour and had the leak under control quickly. The tech was professional and explained everything. Lifesavers – I won’t use anyone else!”— Sarah T., Kingsport
“We had Paragon install a new AC unit. The process was smooth from start to finish. They helped us choose an energy‑efficient model and the installation team was incredibly courteous and tidy. Our home is cool and our energy bills dropped.”— Mark L., Johnson City
“I called Paragon for a clogged sewer line that another plumber couldn’t fix. They used a camera and hydro‑jetted the line – problem solved! I was impressed with their technology and honest pricing. They even showed me the before‑and‑after video of the pipe.”— Jessica R., Bristol
“Excellent service! The Paragon technician arrived on time, wore shoe covers and fixed our leaking kitchen sink quickly. He even gave tips to prevent future issues. It’s hard to find such respectful and knowledgeable service these days.”— David K., Blountville
“Paragon’s maintenance program is fantastic. They tune up my HVAC every year and check my plumbing. Ever since I signed up, I haven’t had any surprise breakdowns. It’s worth every penny for peace of mind.”— Linda S., Johnson City